FAQs
You’ll find all information about OrbisPay and the functions of its applications.
For Employees
All employees are eligible to use OrbisPay services once their employer is enrolled in our program. However, your employer can control who uses the service.
Once you are signed up with the OrbisPay app, you will be able to view all accessible earnings. You can just work your shifts as usual and then head over to our app anytime to view and access any/all available earnings to you.
By default, all employees can access up to 50% or $500 of their earnings each pay period. The employer can also determine the maximum accessible amount.
Yes. All employees must link at least one bank account AND a debit card so we can transfer your accessible earnings.
Not at all. Since OrbisPay is not a lending provider, your credit score is not a determining factor to use our services.
Money will be deposited instantly to your debit card if you choose the Instant Transfer option, whereas, for Bank Transfers (ACH), it takes 2 business days.
For Companies
We do. OrbisPay fronts the funds to employees. There is no income or expense impact for the employer.
It is completely free. There are no setup or recurring costs for employers. Employees are charged minimal transaction fees; however, some employers choose to sponsor this cost and offer the services for free to their employees.
We only require employee name, employee ID, and clock-in clock-out information. We are constantly monitoring, auditing, and improving our security systems and adding to our list of certifications to ensure that your data and your employees’ data are safe and secure.
OrbisPay customer support is available to all employees through our mobile app or customer support hotline. We handle customer support in-house, so you can be sure there is always a person ready to assist your employees. This service is available in English and Spanish.
Once the employer is on contract, a file-exchange pathway is determined via SFTP or API integration. OrbisPay is compatible with most payroll and time and attendance systems.
Yes, OrbisPay works for salaried and hourly workers in the same way.
